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Meet the People Behind the Scenes
The Pegasus Family
Here's a look at the "nerve center" of Pegasus. Our office staff will be happy to assist you with all of your needs.
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Ryan Abunas, LVN “I create the whole picture of our patients which requires me to be a bit of a detective at times but I just love the hunt and the research.” Ryan reviews the notes, all documentation and paperwork in a timely manner and compiles all the reports from field staff and RNs (this is my most challenging task!) and does all the diagnosis coding for our patients. |
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Janice Canto Janice’s role is to develop and nurture relationships with doctors and medical groups to ensure that Pegasus continues to thrive and grow in the community it serves. She’s the “ambassador” for the company and her infectious energy and complete professionalism are held in high regard. “Integrity is at the core of who we are which is why I am honored to represent us to the medical community. I greatly admire and just love Pam and Kim — they and Pegasus are a total class act.” …and we think Janice is too! |
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Mike Hernandez Mike is Pegasus’ “face” to the doctors and hospitals we serve, to whom he enthusiastically promotes our quality care and services. He is responsible for maintaining and building relationships and new business development. “Just call me the schmoozer,” he says with a chuckle. Finesse and cache, that’s our Mike. |
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Pilar Huliganga, RN “I’ve been in home health care for over 24 years and just love what I do. I’ve found my niche in this industry.” Pilar overseas all day to day operations and coordinates all patient care services for our skilled care operations. She heads up our close knit team of over 50 professionals in the field including our RNs, LVNs, Physical Therapists, Occupational Therapists, Social Workers, Speech Therapists and Home Health Aides. |
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Jeff Hutcherson In this age of wireless communication, “I’m the lifeline or conduit of information between the field and the office.” In charge of the entire computer network, Jeff is also the nerve center for our “point of care” devices - our remote communication devices each of our field professionals has. He is also in charge of installing Telehealth monitors in the field and training our patients how to use them. “Yup, I’m the techno guy.” |
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Pamela Johnson From co-pays to deductibles, to arranging increases and adjustments from insurance companies, Pamela makes sure it gets done. From the first time a referral comes in, she coordinates the benefits and guides the family and patients through the very complicated world of medical insurance benefits. |
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Rhea Umayam-Lua Every morning when she arrives, she hits the ground running as she is the person responsible for ensuring that all patient referrals are expedited within 24 -48 hours. “It’s nothing to handle 20 patients in a day, reacting quickly and efficiently to make sure everything is executed perfectly.” Communication with hospital staff and doctors and equipment providers and medical needs — that’s her role and that’s her forte. She takes great pride in ensuring that everything a patient needs is there when they need it. |
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Tina Oz Remembering back to science class, we can all recall learning that the “nucleus” was the positively charged core of an atom around which all other parts revolved (yes, those protons and neutrons). That’s Tina; she’s undoubtedly the positively charged core of Pegasus. She’s the first person anyone and everyone speak to when they call. From patients to doctors to staff, she fields all the calls and ensures every one of their requests; their needs and their questions are answered or directed to the person who can help. She also wears the rather lofty hat of HR Supervisor screening applicants, performing thorough background checks on all staff, ensuring that all staff is in complete compliance with Department of Health guidelines and all licenses, and certifications are current. In between the phone ringing 300 times a day, administrating all HR policies and procedures, she the one in charge of planning all the parties – birthday, holiday, or routine in-service staff lunches – she’s the one-stop event planner. |
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Nathalia Soacha Paniagua “I’m the jack of all trades,” says Nathalia when asked to describe her role. “I not only work in the office but also out in the field so I have a unique view of how all the components of what we do fit together.” “We are all cross trained in the office which is invaluable at times but I really love my patient time in the field.” Her role in the office? Most important – she processes payroll! |
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Michelle Prado, Accountant & LVN An accountant by profession for years, her interest in Home Health Care led her to also obtain her LVN so she would be more familiar with this very unique world of business and make her more effective in her role. “The jargon alone is confusing if you don’t have a medical background.” Michelle takes care of all day to day financial operations for Pegasus ensuring sound business decisions are made, billing is done in a timely fashion and the daunting and ever changing laws are always adhered to. And on occasion, Michelle plays the role of visiting nurse. |
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Linda Ramos, RN Linda is the staff professional who ensures that all of our patient care is in compliance with CMS, safety and health guidelines and that all of our clients are completely satisfied with our performance and service. Case conferences, satisfactions surveys and the ongoing implementation of policies and procedures, are just a few of the tools Linda employs to ensure the finest care possible. |
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Eileen Rodriguez Eileen coordinates all staff scheduling for both our Home Health Care and Personal Care services. “There’s nothing boring about my job!” she comments. Eileen is responsible for scheduling the different professional staff as ordered by the doctors as well as coordinating all the visits by the personal caregivers. She works closely with the families to develop a clear understanding of their needs and concerns. “I love the camaraderie and the work ethic that is part of my job and working with Pegasus.” |
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Juan Soacha “I’m the dumpster” he says with a smile on his face. “Everyone “dumps everything here…” that is, anything to do with a patient’s chart, both skilled and non-skilled. From a patient’s first day with us to their last day of discharge, whether it’s 3 days or 3 years, he tracks it all — all doctors orders, notes from field staff — anything and everything goes to Juan. |
